While sales and operations executives demand the real-time collaborative capabilities of Microsoft’s unified communications, believing they are only the next Microsoft Office upgrade away, IT managers see only high user expectations and equally high complexity and risk. 

This disconnect offers a huge opportunity for resellers with expertise in rolling out and managing IP telephony. IT customers are primed to accept help orchestrating a conservative unified communications rollout up to and including managing it for them as a service.

This Webinar, sponsored by Communicado and PHONE+ magazine will identify how reseller organizations can help customers successfully implement unified communications solutions based on the best practices of early adopters for this technology.

VARs will learn:

• What’s driving demand for unified communications
• What they need to know before they begin
• IP telephony’s role in cross-vendor implementations of unified communications
• How to manage end-user expectations for a measured rollout
• Early examples of successful Microsoft unified communications implementations
• Best practices for managing unified communications post deployment